If you are the claimant, policyholder, or a claimant/policyholder's authorized representative, and you have a closed claim, do not have a pending lawsuit against Avatar or an Avatar insured, you may send a written request that includes your name, policy number, claim number, and date of loss, for your claim file/policy:
• By email to: rehab.PublicRequest@myfloridacfo.com
• By mail to the following address:
Florida Department of Financial Services,
Receiver of Avatar Property & Casualty Insurance Company
325 John Knox Road, Atrium Building, Suite 101
Tallahassee, FL 32303
If you are not the claimant, policyholder, or the claimant/policyholder's authorized representative, you will need to serve a subpoena for the claim file/policy on the Department that includes the claimant/policyholder's name, the policy number, the claim number, and the date of loss:
• By process server at the following address:
Florida Department of Financial Services,
Receiver of Avatar Property & Casualty Insurance Company
325 John Knox Road, Atrium Building, Suite 101
Tallahassee, FL 32303
• By certified mail at the following address:
Florida Department of Financial Services,
Receiver of Avatar Property & Casualty Insurance Company
325 John Knox Road, Atrium Building, Suite 101
Tallahassee, FL 32303
If you have an open claim against Avatar, or a lawsuit pending against Avatar or an Avatar insured, you should send your request for a copy of your policy, claim file to the Florida Insurance Guaranty Association [FIGA]. FIGA’s contact information is located at: https://figafacts.com